For building owners
You got a letter about your building. Here is the honest version.
New York City publishes every housing and buildings violation it issues. Firms that resolve violations read that public record to find owners who might want help. The letter you received cites it. This page explains what the record is, how to check it yourself in two minutes, and what your options are. Nothing here requires talking to anyone.
Check your own building, on the city’s own sites.
No account, no cost. These are the official city portals, not ours:
HPD Online
Housing maintenance violations (heat, water, lead paint, vermin). Search your address at hpdonline.nyc.gov.
DOB BIS
Construction, permit, and equipment matters. Search at a810-bisweb.nyc.gov.
What the classes mean
Class C is immediately hazardous and carries the most consequence. Class B is serious. Open items stay on the record until corrected and certified.
How correction actually works.
1. Fix the condition. Yourself or with a contractor, depending on the item.
2. Certify the correction with the agency. HPD and DOB each have their own filing; deadlines and forms differ by violation class.
3. Confirm it cleared. The record updates when the agency accepts the certification. Until then the item stays open.
Many owners handle this themselves. Firms exist because volume, deadlines, and agency process are their daily work. This page is information, not legal advice.
What the citywide record shows.
Real numbers from the same public record your letter cites, queried directly, not estimated. This is every owner's experience, not only yours.
Certification, by class
As of August 27, 2026, of 2,695,961 Class A, B, and C violations on HPD's record, 1,157,475 have ever been certified corrected, 42.9%. Correction took a median of 28 days across all three classes.
| Class | Violations | Ever certified | Median days to certify |
|---|---|---|---|
| Class A | 671,821 | 31.5% | 51 |
| Class B | 1,156,568 | 47.4% | 38 |
| Class C | 867,572 | 45.8% | 16 |
Excludes HPD's registration and Alternative Enforcement Program orders (violation class I), which clear by filing, not by certification.
You are not unusual
138,168 distinct owners appear on HPD's violation record. 120,978, 87.6%, carry more than one violation; only 17,190 carry exactly one. The median owner on the record carries 5. Counted by the current owner of record at each address; ownership may have changed since some violations were issued.
What commonly follows a Notice of Violation
- Violation Dismissed: 911,789, 31.4% of every violation on the record
- Violation Closed: 870,155, 29.9% of every violation on the record
- Nov Sent Out: 651,901, 22.4% of every violation on the record
- Info Nov Sent Out: 107,115, 3.7% of every violation on the record
- First No Access To Re- Inspect Violation: 99,653, 3.4% of every violation on the record
- Not Complied With: 89,191, 3.1% of every violation on the record
Pulled from HPD's own violation record, August 27, 2026, 2,907,363 violation rows in our working copy. How the counts are made.
If you want help: one firm, one contact, only if you ask.
We work with a small number of NYC compliance firms and verify what they cite. Tell us once, and exactly one vetted firm will contact you about your situation. Your details go to that one firm and nowhere else. No lists, no resale, no repeat calls from strangers.